Choosing and buying a tour

Sometimes it is hard to choose a country and resort on your own. Fill in the tour selection form — we will pick suitable options and a specialist will contact you.

This is a flight that a tour operator organizes based on a lease agreement with an airline and uses exclusively for transporting tourists.

The difference between a charter flight and a scheduled flight is that the departure time, and sometimes the airport, can change. The exact time and departure airport are only confirmed one day in advance. 

A fuel surcharge (or fuel supplement) is an additional fee added to the airfare to cover the airline's fuel costs.

This surcharge was introduced by airlines in response to fluctuations in aviation fuel prices, which can significantly impact operational costs. Since package tours are calculated 6-7 months in advance, the difference in cost is averaged out and included in the tour price. 

If you can't find some tours on our website or in the mobile app, there may be several reasons:

Incorrect filters: Check whether you have set up your search filters correctly. You may have accidentally specified parameters that exclude the offers you need (for example, incorrect dates, accommodation types, or budget).

Availability and seasonality: Some tours and hotels may not be available on your selected dates or at a certain time of year. They may also be temporarily unavailable due to high demand.

Special offers: Some tours or hotels may only be available through special offers or on request from the tour operator, and they may not appear in the general search on the website.

Technical issues: We are unable to retrieve up-to-date prices and room availability from the tour operator. In this case, please try searching again after some time.

And always remember that you can write to us and send a request!

Yes, you can book and pay for a tour for other travelers by entering their passport details in the order. 

When booking, you need to provide contact details for communication by selecting the checkbox "Booker is not a traveler". <\/b>

They are needed to send notifications about changes to the order, as well as so that our specialist can contact you promptly if necessary. 

BB (Bed and Breakfast) — breakfast choice — continental or buffet-style.

HB (Half Board) — half board with complimentary breakfast and dinner. In some hotels, HB meal plan implies 'breakfast + lunch' instead of 'breakfast + dinner'.

FB (Full Board) — full board, including breakfast, lunch, and dinner. Drinks are not included.

AI (All Inclusive) — includes breakfast, lunch, dinner, and non-alcoholic and alcoholic local beverages.

UAI (Ultra All Inclusive) — includes breakfast, lunch, dinner, non-alcoholic and alcoholic imported beverages. Sometimes AI and UAI types may also include snacks, ice cream, barbecues, but this depends on the hotel.

*the hotel administration may change the meal plan concept at its discretion

Every minute: as soon as you enter your search parameters and click the 'Search' button, the system searches through all tour operator databases and returns only up-to-date results.

Important:<\/b> the price of a tour can change at any moment. The price you see on the search page and the price shown on the booking pages may differ, but the latter will always be the current one. This could be due to additional charges for flights or high demand for the hotel.

It depends on the tour operator's terms, which are usually set out in the contract. As a rule, a tour can be transferred, but with restrictions:

1. Approval by the tour operator. Send a tour change request from the order page — we will check whether the replacement is possible and on what terms.
2. Deadlines and fees. A traveller must be replaced no later than a certain time before the tour starts. The tour operator may charge a fee for this.
3. Price. The tour price may change when it is transferred.

For a family or a large group, you'll need several rooms, so please place several bookings: one room — one booking. Important: tours must be booked with the same supplier (tour operator).

For example, to accommodate two people in two rooms, search for a tour for two in each booking — based on the number of guests per room.

Important: when placing the next booking, write in the "Your wishes for the booking" field: "Together with [booking number]". Otherwise:

1. The tours will be processed as separate bookings, and one of them may not be confirmed.
2. You may fly on different flights.

The system queries connected tour operators in real time and shows the offers it finds.

Filters help narrow down the choice: budget, beach line, meal plan and more.

Which tour operators are connected to search — see the Tour operators page.

The price of all tours includes flights and accommodation on the basis of the selected meal plan, and for most popular destinations (Turkey, Egypt, the UAE, the Maldives, etc.) also transfers and medical insurance. All services included in your tour are available on the booking page.

If you would like additional services (for example, a private transfer), you can always add them on the booking page or after purchase in your account by clicking the "Change tour" button.