The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
Front desk is open 24/7.
Checking-in is carried out under the contract, the necessary reporting documents for accounting, organization are provided.
Early check-in and late check-out can be arranged at an additional cost by arrangement and cannot be guaranteed.
There is no luggage storage service. There is the possibility of self-check-in using a smart lock, a video instruction is provided. Contact details can be found on the booking confirmation.
The deposit is refundable after cleaning, but no later than 12:00 AM on the day of departure, provided that the following rules of accommodation were not violated: smoking, accommodation with animals, guests in excess of those stated in the booking, parties, complaints from neighbors about noise, damage and loss of things (compensation from the deposit at the current market value), refusal to sign the contract.
The hotel management reserves the right to make changes to its concept, including the list of paid and complimentary services, without prior notice. Photos, specifications, and descriptions published on the website may differ from the actual current situation. For more detailed information, please contact our managers or refer to the official hotel website.
Internet on your trip: Россия
An eSIM activates in a couple of minutes, with no roaming bills from your home carrier. Plans from 19,90 .
+ Прекрасное расположение и очень уютные апартаменты. В морозные дни (до -30С) было тепло и комфортно. Вся техника работала, wi-fi без нареканий. Всё рядом: и достопримечательности, и магазины, и ж/д вокзал, в двух шаг ...
5
TatyanaDecember 2025
Review from Tripadvisor
+ Очень красивая квартира! Стильна, с яркими акцентами, прямо как из Pinterest) Чистое постельное белье и полотенца. Расположена очень близко к центру.
− Скорее это пожелания: 1) Повесить шторы на кухне. Квартира на пер ...
Frequently asked questions
The hotel is located at улица Коминтерна, д.15, Мурманск in Murmansk, Russia. The exact pin on the map, route and nearby points of interest are shown above on this page.
Accommodation in the selected room for the chosen dates. Meals depend on the chosen rate. Flight, airport transfer and insurance are not included — book them separately.
Pick check-in/check-out dates and number of guests. The page shows available rooms with current prices. Click "Book", enter guest details and pay online. Some hotels confirm the booking right away, others after the hotel replies. The booking status is shown in your account.
The current average rating is 5.0, based on 36 reviews from real guests. The full list of reviews with filters by rating is available below on this page.
Yes, Soft & Loft Murmansk Apartments provides Wi-Fi — it's listed among the hotel amenities. Coverage area (whole property / lobby / rooms) and whether it's free or paid can be confirmed with our manager or at the reception.
Yes, Soft & Loft Murmansk Apartments has facilities for families with children — the «For kids» section is present in the hotel amenities. The specific set (kids' pool, mini-club, animation, babysitting) is in the amenities list or can be confirmed with our manager.
Yes, parking for guests is available at the hotel. Whether it's free, requires reservation in advance and which vehicle types are accepted — confirm with our manager before booking.
Cancellation terms depend on the chosen rate: free cancellation is available until a specific date (shown at checkout); after that a penalty applies. Non-refundable rates cannot be cancelled. All terms are shown before payment.
